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Why I hate Abit and Nvidia.

Let me preface this next part by saying that I am pretty computer savvy guy. I have built several gaming PCs for myself and others. I tried everything I could think of to figure out what the problem was.

    
  • My motherboard was not beeping and was displaying the "everything is ok" code on its little display.
  • The GTX 280's status light was green (meaning that both power plugs were properly connected).
  • My hard drive was spinning and connected tightly.
  • My monitor cable was connected properly on both ends.
  • My 1,000 Watt PSU was operating normally.

So after running out of ideas I called Mike, hoping that he might provide inspiration. We tried disconnecting all my USB devices and hard drives but I still had no signal. So he suggested that I try re-seating the 280. I looked at the card before I removed it and I noticed that the very left hand side (toward the back of the case) of the PCI-E connector was not all the way in the PCI-E slot. Well that must be the problem!

I took the card out and tried pushing it in all the way. It would not go in. I though the two points on the display bracket of the video card might be too long so I compared the bracket length with my 8800 GTX. They were both the same length. I then took my 8800 GTX and inserted into slot 1 and of course it slid in all the way. For the life of me I could not see the physical difference between the 8800 GTX and GTX 280 that was preventing the full insertition (lol) of the 280. I then tried inserting the 280 into my 2nd PCI-E slot. It slid in perfectly. That is when I finally saw it!

The mother-funking little capacitor on my motherboard to the left of my first PCI-E slot!

That mother fucking capacitor.

I put the GTX 280 back in the top PCI-E slot and sure enough, there was something on the 280 that was touching that capacitor. Pushing on the card was just pushing the capacitor straight down. So once again I looked at the GTX 280 right next to the 8800 GTX.

Box

On every GTX 280 there is a little black box right next to the metal connector plate. This is the 2nd (the capacitor being the first) structure that was making my install so difficult.

Line

This a blurry picture of my GTX 280 and 8800 GTX side by side. Please note the vertical red line I drew on the 280's black boxy thing. My 8800 GTX has a protrusion in the same spot as the 280, but only on the left of that red line. If that black box did not stick out so flat on the right side of that red line, I would not be having this problem.

Now that I had discovered the problem, I had to find a way to fix it. The capacitor is not going any where, it is connected too closely to the board. I tried taking the plastic shroud off the GTX 280 but I failed. I thought I could just unscrew it, but the shroud is attached to the PCB by those thermal sticky pads. I also don't want to cut or dremel away the offending plastic without knowing what is under there. Besides, I don't want to deface a $649 piece of hardware I just bought. I also tried using the GTX 280 in my 2nd slot. I got into Windows, installed the driver for the 200 series and after the reboot my PC displays a message telling me to move my video card to slot 1 before it will let me into Windows.

So my only two options were to return the GTX 280, give up on the review that I had already spent days on and keep my 8800 GTX for now OR buy a new motherboard. Well guess what faithful readers?

I am getting a new motherboard shipped to me ASAP. I will be replacing my Abit IN9 32X-MAX (680i SLI) board with a MSI P7N SLI Platinum (750 SLI) board.

Who should I blame for all my mental anguish?

I blame both Abit and Nvidia for my troubles. I am more angry with Abit for seeing fit to place a single un-bendable capacitor directly where it can't be. Nvidia merely made what was an uneven protrudance into a flat uniform protrudance. I would like to stab the Abit employee who put that capicator there in his side with a fork. As for the offending Nvidia employee, I would merely like to slap him across the face with a small mouth bass.

I hope this story will save someone else out there from experiencing this nightmare, so tell your friends to check their motherboards before they buy a GTX 280 or a GTX 260. I hope to have the review ready on or before Friday night so be ready to tell us how sucky it is.

Thanks for listening,

Steve McBarnes


18 Comments
Tuesday, June 24, 2008 2:04:53 PM
lol. nothing quite like beating on some week n geeky electrical engineers >:). but cant you take that dorky boxy case off the graphics card anyways? I think it looks dumb, lets see that black PCB! edit: on second thought asuming that face plate has recepticals for the screws holding the cooler in place to screw into, your going to need some nuts (har har har but i mean nuts as in nuts and bolts).
Tuesday, June 24, 2008 2:45:58 PM
Mike
GPUReview Founder
Poor Steve...:(
Tuesday, June 24, 2008 3:41:56 PM
Sunny
Senior Member
Oh man that sucks. That would have pissed me off soo bad if that happened. Its good to know that there is that minor difference on the card. It is definately something to think about when you upgrade.
Tuesday, June 24, 2008 4:02:12 PM
Steve
The Progenitor
@Mike
I can't wait to see what goes wrong when I try to install my new motherboard. Windows is going to starting bitching at me and I will have to call Microsoft to for a one of those super long keys. Vista really does not like it when you change your motherboard.
Tuesday, June 24, 2008 4:11:51 PM
Duesco
Member
I'm getting a new motherboard myself soon...hopefully I won't have too much trouble...(who am I kidding...)

Anyway, I had worries about putting my 9600GT on this ECS board. However, it turned out that ECS only puts capacitors in sensible places. What a concept!
Tuesday, June 24, 2008 4:22:23 PM
@Evil Incarnate

XP didn't like it when I switched my motherboards either. I can't think of one time I replaced a motherboard that XP didn't make me reformat and reinstall. It just would keep saying "Operating System Not Found" on startup. I guess that's one quirk they kept from XP going to Vista.
Tuesday, June 24, 2008 5:38:48 PM
@shylock. same. decided to get rid of my crapsuck hp mobo in an old prebuilt system (i always reformat when i get stuck with a prebuilt because bloatware is a pain to remove)and i had to reinstall. HOWEVER, i did the exact same thing with a vista machine, and everything turned out ok. so i dont know what's happening to mike
Tuesday, June 24, 2008 6:32:23 PM
Radiator
Senior Member
Changing hardware is a b1tch >.> .
Good luck on the review , though .
Tuesday, June 24, 2008 7:06:49 PM
jimday
n00b
when i purchased my 8800gts had a problem too with my bitch motherboard. the via chipset on it was not supporting the G92 gpu's. same day i changed my mobo with an nforce chipset. via chipset and 8800's don't mix!!!
Tuesday, June 24, 2008 7:34:26 PM
I was wondering what was taking so long... I can't wait for the review.

And let me know how the Vista verification goes so I'll know for the future. I'm studying for MCTS Exam 70-620 (Vista Client Configuration ) and it might come in handy on the test.
Tuesday, June 24, 2008 9:07:35 PM
Too bad but that is what life is all about...live and learn. You should have gotten a 4850 ;-)
Wednesday, June 25, 2008 4:21:16 AM
wyz135
Senior Member
What a joke!!! Can't abit realise that High-End Graphic Cards requires 2 slots. Well if it was me, I'm going to whack the hell up of Abit's engineer. Anyway here's my recommendations of Motherboard: Get a ASUS motherboard for features, or get a Gigabyte motherboard for durabilty. I don't think MSI is very good, I have a old MSI motherboard which died when its 2 years old.
Wednesday, June 25, 2008 4:47:09 AM
How many computers have i built or upgraded and found stuff won't fit. From a Voodoo 2 that wouldnt fit in beause the CPU waz in the way to 7800GTX that was blocked by the RAM clip. I feel your pain mate. SORT IT OUT COMPUTER MAKERS.
Wednesday, June 25, 2008 11:38:15 AM
So%u2026 If you really want to know that black cover was a marketing design%u2026 He Ha! Is that black plastic part per the Nvidia reference designed part? Would all 280 have that? Hopefully those looking to purchase one will read what you ran up against and check their mobo. But it hardly matters another board manufacture could have it in that same place, but 2mm over and it wouldn%u2019t affect the next guy. Won%u2019t all that original data be ruined when using a new mobo. Had it been me I would%u2019ve returned it (and that could have been a bitch of another story) and waited for the 4870.
Friday, August 08, 2008 6:57:29 PM
I also have the abit IN932X and am disappointed by the gtx280 card mismatch problem. So I guess I'll be waiting for the HD4870X2. Maybe keep my old 8800gtx as a physx processor. Wonder if you could have havok and physx in the same box?
Friday, August 08, 2008 8:40:53 PM
Steve
The Progenitor
@davidm71 I am glad you figured it out without breaking anything! Did you go through roughly the same steps I did?

1. Install
2. Why is not working?
3. Try everything you can think of.
4. Try re-seating, notice it does not go in all the way.
5. Figure out why it does not go in all the way.
6. Get pissed.
Monday, September 22, 2008 12:17:58 AM
I have not bothered to purchase a 280gtx and go through that kind of stress. Spent too much money on my last build and am going to enjoy it for another couple years or until video card prices drop cheap. But will not go nVidia next time round. Not surprised they are all getting sued or leaving the motherboard market (Abut engingeering).
Tuesday, December 02, 2008 5:54:34 PM
Got home all excited about installing my shiney new xfx gtx 260 Black edition. Then really pissed off when I discovered the capacitor issue. Well I'll not be buying another abit board.
I just asked Scan to return it and might have to look into buying a 4870 instead. I've been a loyal nvidia owner since the geforce 2 series an this just sucks.
If nvidia lost the tv port, most people would connect via dvi-hdmi these days (me included) then they could have raised the dvi connectors and problem solved.
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