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snake126
01-27-2012, 05:49 AM
I bought my first Zotac product last August, and a few weeks ago it started having serious issues...

I went to boot my computer, and all I got was a black screen. My monitor stays in sleep mode until it gets a signal, and it never came out of sleep. I restarted and reset to no avail. I switched off my power supply for a good 10 or 15 minutes, and switched it back on and tried again. The computer booted up just fine, like nothing ever happened. However, about 10 minutes after Windows started my main monitor went black, and the image on my second monitor started to "wiggle" for lack of a better work, and it started to show weird colors, and that one shut off as well. Restarting just gets me the black screen like before. I assume if I switch off the power supply like before, I would be able to get it to boot. I have been running on integrated video for a while now just fine.

Also, a few weeks ago I noticed my entire screen was a lime green color, and restarting fixed the problem. I assume its related, but it only happened once.

I thought it was the power supply, so I got a very high quality one from newegg in today, and hooked it up. Still having the same issue. Not sure what to do now.

Pelter
01-28-2012, 04:53 AM
TBH it really sounds like that product is defective but before you attempt to RMA the card (assuming you registered the product or the card is already covered by zotac) try updating the drivers to see if that will help at all.

Steve
01-28-2012, 11:23 PM
What Pelter said was good, but i would also recommend taking a look at the card and seeing if the cooling solution on the video card is clogged (if there is a fan) or loose.

If your desktop is dusty at all inside, buy some compressed air in a can and blow the dust off the components and out of the case.

hdantman
01-30-2012, 09:47 PM
Ditto what Steve said. I'm an IT Consultant and have thousands of computer problems come across my desk each year. GPU related problems such as artifacting are usually related to overheating, since the RAMDACs start throwing errors.

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