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View Full Version : XFX Radeon HD 5770 does not post..


Soli
11-18-2009, 02:38 PM
I recently purchased one to upgrade my existing system:

CPU: AMD Athlon x64 5600
RAM: 3 GB Dual channel ddr 800(Corsair brand XMS 2 brand)
OS: Windows xp home(Will be upgrading to windows 7 pro this weekend)
OLD GPU: EVGA Nvidia Geforce 7900 GS
MOBO: EVGA Nforce 590 SLI socket AM2
PSU: Thermaltake toughpower 700w modular power supply.

When I install it and connect it to the PCI-E power supply cable(the dedicated one AND the other PCI-E cable slot both have tried and given same result). My normal post sequence will not occur. It will simply flash "23" on the motherboard diode. When I remove this card and replace my old card. My computer will post fine. I have also tried both PCI-E x16 slots and get the same result.

IF anyone can help me or tell me if I am doing something wrong here I would greatly appreciate it :D

-RK
11-18-2009, 06:05 PM
Have you checked the motherboard's manual to see what the code "23" means?

Off the top of my head I'd say bad card, but check the manual.

Soli
11-18-2009, 06:52 PM
A code 23 means failed to initiate device in slot I believe. But the thing it is does not go through the normal post sequence...just flashes 23.... Could this be something with my motherboard not supporting something that is pci 2.0 x16...even though as far as I've been told, those are indeed backwards compatible with a pci x16 slot?

-RK
11-18-2009, 08:33 PM
Test the card in another computer before you RMA it, but most likely the card is bad.

And yes, it should be completely backwards compatible with your board.

Soli
11-18-2009, 09:02 PM
IS there even a slim chance in hell that it might be some kind of bios setting or something that is doing this? Some preferred or required setting that these newer types of cards require or need to run? I'm just trying to exhaust all of my available options before doing an RMA. Thanks again for your help.

-RK
11-19-2009, 01:24 AM
There's a slim chance in hell, but it's a similar chance that a slim piece of cheesecake has in that same hell populated by obese starving food critics and I'm not looking at your BIOS.

Have fun tinkering if you really want to brother, but I'd say RMA it.

Soli
11-19-2009, 03:12 AM
Well I found a BIOS update on EVGA's website and flashed my bios with it and the problem is still occuring. also I notice when I swap my graphics cards I get a "CMOS checksum error - defaults loaded" msg at the beginning of the bios post screen and I also see that my time and date reset to January 1st 2003

I also called EVGA to see if they knew why the motherboard was acting funny, they say it's definately not a power thing, but might be incompatible? but couldn't say why. They also didn't know what that post code 23 and it flashing actually meant. Overall they were somewhat unhelpful.

ultima
11-19-2009, 05:16 AM
i've seen a few posts about XFX 5770's not posting

its not just you...

i'm also going to have to side with RK here

probably a bad card
sorry dude :/

Soli
11-19-2009, 12:46 PM
eh shit happens its just the fact that I'm getting crazy errors that shouldnt happen make me believe I did something wrong. I used to work for a package handling company(one of the two BIG ones) and ya..everything that goes through there can pretty much have an amazingly high chance to take a 2 story fall or be crushed completely flat heh. So I'm usually not surprised when something just arrives messed up. I'll begin work on setting up an RMA today with this thing, I'll keep ya posted on what happens. Thanks for the help anywho. :D

-RK
11-19-2009, 03:52 PM
Good luck with it.

Soli
11-20-2009, 01:31 AM
Apparently I'm not alone in this issue: http://forums.amd.com/game/messageview.cfm?catid=260&threadid=120655 ALL these people are having the exact same problem I am having

ultima
11-21-2009, 03:00 AM
the joys of first silicon

seen it happen repeatedly with many video card releases...

Soli
11-21-2009, 04:54 AM
Solved the problem: got a new motherboard. this one to be exact: http://www.newegg.com/Product/Product.aspx?Item=N82E16813128395

Posted just fine. runs modern warfare 2 amazingly crisp at very high settings(havent gone too too into em yet. )

ultima
11-21-2009, 12:23 PM
ah ok

kinda sucks that you had to upgrade

wonder if my friend will have to do that as well

Soli
11-23-2009, 03:26 PM
It seems like nforce 4 boards have been doing this and also I found that my nforce 590 is just "a modified nforce 4 series" after calling evga :/

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